Technology Initiatives

Current Initiatives

  • Upgrade Council chamber and broadcast systems to comply with new requirements of SB 707.
  • Modernize web content and document publishing processes to improve accessibility compliance. 
  • Migrate to a new server virtualization platform.
  • Replace firewalls at the City's main datacenter.
  • Assess AI tools and technologies to improve efficiencies and services levels.
  • Mature adoption of Microsoft 365 features and capabilities.
  • Plan technology infrastructure and services for the Los Osos and Civic Core projects.
  • Enhance or replace the City's recreation management solution.
  • Implement additional risk controls based on the City's cybersecurity road map.
  • Refine and enhance the City's technology disaster recovery strategy.
  • Conduct cybersecurity pen testing through an external partner.
  • Conduct cybersecurity awareness training for all technology users.
  • Refresh and update technology and security policies.
  • Expand the City's fiber network by adding several new segments, which provide both redundancy and expanded services to new areas. Evaluate citywide fiber solutions from vendors.
  • Continue to evaluate benefits of migrating City systems to the Cloud and initiate the move where beneficial to the City.
  • Continue to maintain the City network infrastructure to minimize downtime and to maintain high levels of operation and security.  
  • Repair, install, and document various segments of the City's fiber network.

Completed Initiatives

  • Upgraded the City's financial system to current version. 
  • Refreshed the design and navigation of the City's website. Moved website domain to missionviejo.gov. 
  • Established 2nd datacenter at Norman P. Murray Community and Senior Center for disaster recovery preparedness.
  • Implemented an AI assistant on the City's website.
  • Replaced end-of-life network infrastructure including switches, routers, and wireless access points.
  • Replaced firewall at Disaster Recovery site.
  • Upgraded audio visual systems at Norman P. Murray Community and Senior Center to provide enhanced amenities for events and room rentals.
  • Replace all desktop/laptop hardware and upgrade to Windows 11.
  • Migrated the Integrated Library System to a Software-as-a-Service environment.
  • Implemented live closed-captions for video streaming of Council Meetings. 
  • Increased internet pipe to 3 Gigabit and scaled-up secure cloud backups to safeguard City technology systems, electronic records, and data.
  • Implemented backup private network circuit to Animal Services Center to ensure connectivity and availability of technology services to the center.
  • Implemented the Tyler EnerGov Land Management System.
  • Upgraded the MV Life app for the latest Apple and Google operating systems and enhance features to add push notifications.
  • Implemented industry leading Security Service Edge (SSE) cybersecurity solution.
  • Automated patron counting technology installed at main entrance of Library.
  • Expanded WiFi at the Animal Services center to the cattery.
  • Refreshed server hardware in virtual environment.
  • Moved colocation disaster-recovery site to a brand new datacenter.
  • Conduct an exercise to test Incident Response Plan (IRP).
  • Migrated the City's on-premise VoIP phone system to the Cloud.
  • Replaced endpoint protection suite with industry leading solution.
  • Conducted a ransomware readiness assessment.
  • Completed development of a website to provide information about the Civic Core Area Vision Plan: https://envisionmv.com.
  • Updated the cyber Incident Response Plan.
  • Migrated email, files sharing, web meetings and collaboration to Microsoft 365.
  • Upgraded the bandwidth and agreements of the City's leased circuits for internet and other site to site communication.
  • Implement Verizon Reveal GPS Integration with HLP Chameleon Mapping for Animal Services.
  • Researched and implemented replacement of Information Technology Department's Helpdesk system.
  • Updated the City's MV Life app.
  • Conducted technology assessment for an updated Strategic Technology and Smart City Plan.
  • Completed development of a new Sports Tourism website -https://MissionViejoSports.com.
  • Installed Free Wi-Fi at City's golf course clubhouse and surrounding areas.
  • Completed development of a website for City's golf course https://OsoCreekGolf.com.

  • Purchased and implemented the software to manage digital signature and workflow of contracts and agreement management.